Support That Powers Your Business
From onsite IT to flexible finance — our services keep you moving forward.
WHY PARTNER WITH DocQtech
Beyond Products — We Deliver Peace of Mind
Technology is only as good as the service and support behind it
At DocQTech, we don’t just sell equipment — we build partnerships. Our service offering covers everything from IT support and managed printing to structured finance packages that make technology accessible for every business. Whatever your size, industry, or budget, our services are designed to simplify, protect, and future-proof your operations.
WHY OUR SERVICES MATTER
Access the latest technology without large upfront costs
Keep your teams productive with managed print & AV support
Scale solutions to grow with your business
Reduce downtime with expert IT & technical support
Enjoy peace of mind with national service coverage
SUPPORT SERVICES
Always On. Always Reliable.
Comprehensive support designed to keep downtime at zero.
We know that reliable technology is only as strong as the support behind it. That’s why our Support Services are designed to keep your business running seamlessly — with proactive maintenance, rapid response times, and expert technical care. From managed print and IT support to audio-visual optimisation and staff training, we provide end-to-end service that prevents downtime before it happens.
With DocQTech by your side, your systems stay efficient, your team stays productive, and your operations continue uninterrupted.
Our support services are built to give you confidence that your systems are running at their best, every day:
MANAGED PRINT SERVICES
Full-service monitoring and maintenance to keep your fleet efficient.
PREVENTATIVE MAINTENANCE
Regular check-ups to extend the life of your equipment.
AUDIO-VISUAL SUPPORT
Setup, calibration, and ongoing optimisation for classrooms and boardrooms.
CONSULTING & TRAINING
Practical guidance to help your team use technology effectively.
IT & TECHNICAL SUPPORT
Fast, reliable assistance no matter where you are.
FINANCE OPTIONS
Flexible Finance for Flexible Growth
If it appreciates - buy it. If it depreciates – lease it. ~ Paul Getty.
Get the technology you need today, with payment plans that suit your business tomorrow.
In recent years, changes in the economy and technology have put pressure on the long-standing tradition of owning the equipment an entity utilises. In the fast-paced world we live in, owning technology can sometimes be the redundant option – and the advantages of renting technology are plentiful. DocQtech Solutions recognises this, and aims to provide comprehensive, personalised finance options to those clients who require them.
The ability to update equipment on a regular basis affords an integral advantage to a business. As the pace of technological development has accelerated and continues to accelerate, renting goods has become the most cost-effective and practical option.
This begs the question: Why buy when you can rent? DocQtech Solutions offers a range of finance options to suit your specific requirements and budget. Financing your purchases can be a daunting task – we aim to simplify this process and give our clients peace of mind, structuring finance options which best meet the needs of a business.
We believe in making technology simple and accessible.
That’s why we offer a range of personalised finance options to suit your needs and budget:
Our finance options include:
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Operating lease/rental
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Hire and service agreements
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Short term project finance
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Interim advance agreements for transactions requiring deposits by the supplier of goods
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Insurance
Advantages of an operating lease:
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An operating lease is usually off-balance sheet.
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Obtain maximum taxation advantage by claiming the full rental amount as a tax expense.
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Refresh technology – at the lease end, you have the option to “trade up” to new equipment so you can leverage the latest technologies to keep your business competitive.
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Flexible lease-end options.
Flexible finance solutions:
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Flexible terms and structures from 12 to 60 months.
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Escalating and fixed term contracts to meet your cash flow requirements.
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In certain circumstances DocQtech Solutions is willing and able to finance intangibles such as implementation, software and training without a hardware component.
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Fully comprehensive insurance cover offered.
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Obtain equipment now without outlaying scarce capital.
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Avoid residual capital risks associated with disposal/obsolescence of assets.
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Improve your financial ratios.
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Assists in more accurate budgeting and finance.
OUR FINANCE PARTNERS INCLUDE:
Centrafin
Centrafin appreciates that time is money. They pride themselves in their ability to structure finance solutions which best meet the needs of our clients.
Merchant West
Merchant West is an independent investment holding company, who offers specialised business finance and advisory services.
Sasfin Bank
Sasfin Bank focuses on empowering businesses to grow. They help entrepreneurs achieve sustainable success with personalised, forward-thinking support.